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Trade-in

Turn the device you've outgrown into credit towards a new one. Bring it to our Kampala shop, get an instant valuation, and put the value straight towards your next phone, laptop or tablet — top up the rest however suits you.

How it works

1

Bring your device

Drop by our Kampala shop with the phone, laptop or tablet you want to trade — charged and signed out of any accounts.

2

Get an instant valuation

We inspect the device and quote a trade-in value on the spot, based on its model, age and condition.

3

Choose your upgrade

Pick the new device you want. The trade-in value comes straight off the price — top up the difference any way you like.

4

Walk out upgraded

Settle the balance by cash, MoMo, Airtel Money or a payment plan, and take your new device home the same day.

The deal, plainly

Credit, not cash

Trade-in value applies towards a new device — it's an upgrade programme, not a cash buyback.

Fair, transparent value

We quote against current market rates and show you exactly how we reached the figure.

Phones, laptops & tablets

Most working smartphones, laptops and tablets in reasonable condition are eligible.

Condition matters

Screen, battery health and wear all factor in. Faulty devices may still hold some value — ask us.

Stack with a plan

Use your trade-in as the deposit on a payment plan and spread the rest over instalments.

Wiped & responsible

Sign out and factory-reset before you come in. Devices we take are securely wiped or recycled.

Good to know

What devices can I trade in?

Most working smartphones, laptops and tablets in reasonable condition. Even devices with faults can sometimes hold value — bring it in and we'll take a look.

How is the trade-in value decided?

We assess the model, age and condition — screen, battery health and general wear — against current market rates, and show you exactly how we reached the figure.

Can I get cash instead of credit?

Trade-in is an upgrade programme — the value goes towards a new device rather than being paid out as cash. You can combine it with a payment plan for the balance.

What should I do before bringing my device?

Back up anything you need, sign out of your accounts and factory-reset the device, and bring it charged with a valid ID. We securely wipe or recycle everything we take.

Ready to trade up?

Browse what's new, then bring your old device in for a valuation — we'll do the rest on the spot.

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